Birdsoles Return & Exchange Policy

1. Contact Customer Support: Reach out to us via WhatsApp +92 2137130253 or call our customer support team at 021-37130253 for assistance.
2. Share Order Details: Provide your order number along with the item you’d like to return or exchange.
3. Approval & Guidance: Our team will guide you through the return/exchange process. For verification, we may request picture or video evidence if needed.
4. Track Updates: Stay connected with our support team for updates regarding your request.

Note: Items purchased on bundle offers are non-refundable. Only size exchange requests will be entertained.

RETURN OPTIONS:
Exchange:
If the item meets our return criteria, we’ll process your exchange immediately.
Refund: If you request a refund, our team will process it within 7 working days. You'll receive store credit, which you can view on your account's profile page.

If you need further assistance, please call customer service at 021-37130253 or email us at happyfeet@birdsoles.com